Holiday Sale 2024

Your guide to maximizing savings and getting the most from Sensate this holiday season! 😊

What are the current promotions?

The Holiday Sale has arrived, and we’re thrilled to offer you some fantastic discounts:. The Sensate Customer Happiness Team

How long does the Holiday Sale last?

Our Holiday Sale will run until December 25! 🎉 This gives you plenty of time to enjoy exclusive offers on Sensate devices and the Sensate Plus subscription. The Sensate Customer Happiness Team

Are there any promo codes I need to use?

No, you don’t need any promo codes! 😊 All discounts are already applied to the website, and the sale prices are automatically reflected on the product pages. You won't need to enter a code at checkout or in your cart, as the discounts are built in.

Can I combine discount codes with the current sale?

Yes, you can combine your discount code with the current sale! If you have another code, such as an Affiliate, GovX, or LR code, you can enter it during checkout to see how it adds to the sale price. Just be sure to enter the code correctly at checko

How our Holiday Sale discounts work

At Sensate, we’re dedicated to providing clarity and exceptional value to our customers. This Holiday Sale, we’re excited to bring you two exclusive offers:. These special offers are perfect for couples, families, or as a thoughtful gift for someone

What comes in the box?

In your box, you will receive the following items:. The Sensate app is available for free download on the App Store or Google Play to enhance your experience. 😊. For a full guide on setting up and using your Sensate device, check out our Quick Start

Do I have to pay import fees?

We understand that extra fees can be a bit of a surprise, and we want to make the process as smooth as possible for you! 😊. When you order from us, there might be import fees, including customs duties and taxes, depending on where you live. These fe

Where do we ship from?

We want to make sure your Sensate order reaches you as quickly and smoothly as possible! Here’s where we ship from, depending on your location:. For US customers: We ship directly from our fulfilment centre in the United States. For EU orders: We shi

Where does Sensate ship to?

We're excited to let you know that we offer shipping to many countries worldwide. We want to make sure our products reach as many customers as possible, so we're constantly expanding our shipping options. However, please keep in mind that shipping av

How long will it take for my device to arrive after I place an order?

We know you're excited to receive your Sensate, and we're working hard to get it to you as quickly as possible! Here’s an overview of our typical delivery times:. Please Note the Processing Time: After placing your order, it will go through our fulfi

What is your warranty?

We’ve got you covered! 😊 We offer a 12-month warranty to protect against any technical issues. If you run into any problems during this period, just reach out to us, and we’ll happily assist you. If your Sensate is found to be faulty, we’ll replace

What is your return policy?

At Sensate, we want you to love your device! But if for any reason you’re not completely satisfied, don’t worry—we’ve got you covered! We offer a 90-day return policy, giving you plenty of time to try and experience the results. If you need any help

Do you offer payment plans?

Good news! 😊 At checkout on getsensate.com, you can select a convenient payment plan, such as Klarna or Clearpay, to make getting your Sensate even easier. Availability depends on your country and the payment provider, but we’re working hard to brin

Can I buy a Sensate as a gift for someone?

Absolutely! 🎁 Sensate is the perfect way to show someone you care about their health and happiness. How to buy a Sensate as a gift:. Returns and Warranty:. Just like with any purchase, the recipient is covered by our 90-day return policy. If they de

Can I edit my order?

Once your order is placed, it begins processing right away to ensure it gets to you as quickly as possible. Because of this, we’re unable to make changes to orders that have already been submitted, including adjustments to items, shipping methods, or

How to contact us

At Sensate, we're here to help you with any questions or concerns you might have. There are several ways to get in touch with us:. If you prefer a personal touch, you can schedule a call with our support team. We'll be happy to assist you with any qu

How does Sensate work?

Sensate works by synchronizing low frequency near-infrasound via bone conduction on the chest with aural soundscapes in via headphones. We incorporate four separate trade-secret elements into the soundscapes as well as binaural beats on some tracks.

Quick Start Guide

Welcome. We know you want to relax with Sensate right away...but please just take a few minutes to check-out these videos so that you can make the most of your experience. Getting Started. The first step is to turn on you device...who would know? :)

How can I track my order?

To track your order, simply head over to the chat widget at getsensate.com. At the bottom of the chat options, you’ll see the "Track and manage my orders" option. Just enter the email you used to place your order, and once the tracking is available,