Do I need to charge my device before I use it for the first time?Updated 10 months ago

No, your Sensate device comes pre-charged and is ready to use right out of the box. With regular daily use, the battery can last approximately a week before needing to be recharged.

To know when it's time to recharge your Sensate, keep an eye on the indicator light. When the light turns yellow/green or amber, it's a sign that the battery level is getting low. At this point, you can go ahead and recharge your device to ensure uninterrupted sessions.

The Sensate Customer Happiness Team