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How long will it take for my device to arrive after I place an order?Updated 20 days ago

We know you're excited to receive your Sensate, and we're working hard to get it to you as quickly as possible! Here’s an overview of our typical delivery times:

  • USA, EU, UK: Expect your package to arrive in 3-5 days (it might arrive sooner!).
  • Other Countries: Shipping usually takes 5-10 days, depending on customs and local postal services.

Please Note the Processing Time: After placing your order, it will go through our fulfillment center for order verification, tailoring, quality checks, and packaging, which typically takes 1-2 business days.

Some delays may occur due to customs or postal issues. Once your order ships, we’ll send you a tracking number to keep you updated on its progress.

If you have any questions, feel free to reach out to us! 😊


The Sensate Customer Happiness Team

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