Sensate

<p><span id="isPasted" style="color: rgb(51, 50, 50); font-family: &quot;DM Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Sensate device, lanyard, carry pouch, and charge cable. The Sensate app is free to download and use. (App Store or Google Play)</span></p>

Sensate device, lanyard, carry pouch, and charge cable. The Sensate app is free to download and use. (App Store or Google Play)

What comes with my Sensate order?

Shipping & Orders

Can Sensate be used by children?

Is Sensate right for...?

Why does Sensate cost $X?

Pricing & Promotions

Do you have research that supports Sensate?

Research & Science

I'm interested in buying Sensate...

Quick Start Guide

I'm just getting started...

What devices does the app work with?

What is the moving contour icon for, when a track is playing?

Can I use Sensate in Airplane Mode?

Can I have the app on more than one phone?

The App

My device is not vibrating

I can hear a buzz or rattle?

How hot should my Sensate get?

I have more than one Sensate device, can they be used at the same time?

The Device

Where exactly do I position my Sensate?

How long can I use Sensate each day?

Do I have to use my headphones?

Do I need to charge my device before I use it for the first time?

Tips before & after a session

Common doubts

What is a Sensate Session? Is it not just a track?

Can I just play the tracks in the app? Without the device?

Can I play my own music?

Is the app free? Are sessions free?

Will there be new tracks?

Sessions & Tracks

How long does the battery last?

How long should it take to fully recharge?

Does the Sensate turn off on its own if not connected?

I can’t switch my Sensate off!

Charging & battery

How do I turn on Bluetooth?

Bluetooth connection issues

Do I need to enable location services?

I’m being asked for a PIN number when I pair in Bluetooth?

Is Sensate Bluetooth safe to use?

Bluetooth connection

I've been using Sensate...

Sensate Plus - Overview

What happens if I later cancel my subscription?

How much does it cost? Why?

How do I redeem my code? (iOS only)

Sensate Plus

Where does Sensate ship to?

How long will it take for my device to arrive after I place an order?

Why does Sensate have a Proposition 65 Warning Label?

What is your return policy?

Do you have a payment plan option to pay for Sensate?

Do you have an affiliate program?

Partnerships: Influencer, Media, Collabs

Affiliates, Partnerships & Referrals

What comes with my Sensate order?Updated 7 months ago