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Do I have to pay import fees?Updated 7 days ago

Import fees, such as customs duties and taxes, are charges imposed by customs when goods are imported into a country from abroad. These fees depend on the origin of the goods, their declared value, and their type.

- Our products are manufactured in the UK.

- For US customers, we ship directly from our fulfilment centre in the US.

- For EU orders, we ship from our fulfilment centre in the Netherlands, or from our centre in the UK based on availability.

- UK and other international customers also benefit from shipping options available from our UK centre.

Please note that your order may be subject to import fees. We recommend contacting your local customs office for detailed information on applicable fees, exemptions, and payment procedures. 😊

The Sensate Customer Happiness Team
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