How long will it take for my device to arrive after I place an order?Updated 10 months ago

We understand the anticipation and want to provide you with an estimate of how long it might take for your package to arrive. While shipping times can vary due to factors like customs clearance and unforeseen delays, we can give you a general idea based on our experience.

USA, EU, and UK:

For customers located in the United States, European Union, and the United Kingdom, you can typically expect your Sensate package to arrive within 2-4 days. Please note that this estimate does not include any potential shipping delays that may occur.

Other Countries:

If you are ordering from other countries such as Australia, New Zealand, or various countries in Asia, the estimated shipping time is typically between 5 to 14 days. However, it's important to keep in mind that there may be variations due to factors like customs procedures and local postal services.

While we strive to provide accurate shipping estimates, it's essential to acknowledge that unexpected delays can happen during the shipping process. These delays may be caused by factors beyond our control, such as customs inspections or disruptions in the postal system. We appreciate your understanding and patience if your package takes longer than the estimated timeframe to arrive!

Once your order is shipped, we will provide you with a tracking number that allows you to monitor the progress of your package. You can use this tracking number to stay updated on the whereabouts of your Sensate shipment.

If you have any concerns about the shipping status of your Sensate or if you would like to inquire about shipping to a specific country not listed here, please don't hesitate to reach out to our customer support team. We are here to assist you and provide any information you may need!

The Sensate Customer Happiness Team