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Not feeling so good after a session? Here's what to doUpdated a year ago

First and foremost, we recommend taking a break from using Sensate for now. Your well-being is our top priority, and we want to make sure you're in the best condition.

If you have any pre-existing medical conditions, we strongly advise consulting with your doctor. They'll be able to provide you with personalized guidance and ensure that Sensate is suitable for you.

In the meantime, let's address a couple of possibilities. It's possible that the vibration intensity is set too high for your liking. We recommend adjusting the vibration intensity by sliding the slider to a lower level. Start with a gentler setting and see if that feels better for you.

Another option is to try using Sensate on your clothes instead of directly on your skin. Sometimes, a slight adjustment in how you use the device can make a difference in your comfort level.

Remember, if you continue to experience discomfort or if the issue persists, it's important to stop using Sensate and reach out to us for further assistance. Your feedback is valuable to us, and we want to ensure that your Sensate experience is enjoyable and beneficial.

Take care!

The Sensate Customer Happiness Team

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