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Quick Start GuideUpdated 13 days ago


We know you want to relax with Sensate right away...but please just take a few minutes to check-out these videos so that you can make the most of your experience.

Getting Started

The first step is to turn on you device...who would know? :) But please check the video for an important tip...

The Pebble meets the App

'Bluetooth' can be a scary word, but this video will ease all your connection fears...

Did you download the app?

Not to be a nagging parent, but you really need the app for your Sensate to work, so please take a minute to download it...

Selecting your session in the app

As you enter our beautiful app, these are the simple steps you need to follow do select your first session...

Final (really!) tips

Now that you know all there is to know about Sensate, these are some final tips to make your experience even more amazing...

If you bought our Plus Pack

We're here to help you activate your Sensate Plus features in the app. Whether you bought your device on our website or through Amazon, we've got you covered with easy-to-follow steps. Let's get started! Please check this link below: 

How do I activate my first year of Plus?

...and finally, please contact us! 

Please feel free to check out our Help Center for more tips and answers to common questions. If at any time you need assistance, we would love for you to schedule a call with us or reach out to us. We're here to help you relax! 

The Sensate Customer Happiness Team

[email protected]

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