Your Sensate journey begins here! This section ensures a smooth ordering process. From timelines to tracking, we've got it all covered. Let's get your Sensate on its way!
We've got some fantastic news for you! We're now offering a payment plan option so you can get your Sensate and pay at your own pace. It's all about making things easier for you. π. Once you've completed your purchase at getsensate.com and chosen yo
We're excited to let you know that we offer shipping to many countries worldwide. We want to make sure our products reach as many customers as possible, so we're constantly expanding our shipping options. However, please keep in mind that shipping av
At Sensate, we want you to be completely satisfied with your purchase. That's why we now offer a return policy within 60 days. If you find that your Sensate is undamaged and you'd like to return it, we're here to help. Please keep in mind that we rar
The Sensate Customer Happiness Team
We understand the anticipation and want to provide you with an estimate of how long it might take for your package to arrive. While shipping times can vary due to factors like customs clearance and unforeseen delays, we can give you a general idea ba
We want to provide some clarity regarding our compliance and commitment to safety. The Prop 65 label on our product is due to the presence of certain chemicals in the battery that are listed on the Prop 65 list. It's important to note that this label
At the checkout, you'll see a box below your products on the right-hand side. Here, you can enter your promo code and click 'Apply'. The Sensate Customer Happiness Team.
If you are located at the checkout, you should be able to see on the top left corner, under Sensate, the following: Cart > Information > Shipping > Payment. If you select 'Cart', you will be directed to it, and will be able to either change the amoun
In your box, you will receive your Sensate device, lanyard, carry pouch, and charging cable. The Sensate app is available for free download and use on the App Store or Google Play. π. The Sensate Customer Happiness Team
Yes! When you purchase a bundle, the Sensate devices come in separate boxes, making them perfect for gifts! π€. In each box, you will receive the Sensate device, lanyard, carry pouch, and charging cable. The Sensate app is available for free download
Go to the chat widget at getsensate.com. At the end of the options in the chat, you'll find the 'Track and manage my orders' option. You can follow your order and get a tracking link if it's available by entering the email you used to make your purch