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I’m being asked for a PIN numberUpdated a year ago

No PIN is required for pairing Sensate with your phone via Bluetooth. The connection process is designed to be automatic, so you don't need to go through a pairing procedure. Simply ensure that Bluetooth is enabled on your phone, open the Sensate app, and start your Sensate device. The phone and Sensate should automatically pair without any additional steps. If you're experiencing difficulties in connecting, make sure that your Sensate device is turned on before opening the app, and ensure it is in close proximity to your phone.

The Sensate Customer Happiness Team

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